Levelling up Legal Resource Management with technology
Mondial | Publication | juillet 2023
5 juillet 2023As a global law firm, we are committed to delivering exceptional client service, as well as being dedicated to supporting the growth and development of our lawyers. In today's digital age, technology has become a significant enabler for how we support both objectives.
Sam Larkins, Head of Legal Resource Management recently spoke with BigHand, a leading provider of legal resource management technology, about the opportunities that technology has created for the commercial deployment of people at Norton Rose Fulbright. These included:
1. Enhancing client service- Professionals across our network with the right skills, experience and capacity can be quickly identified and allocated to client matters, regardless of geographical location.
- By using technology, we ensure decisions on resourcing client matters are made with unbiased, data-led information, so the right people are allocated to the right matter.
- Our Opportunities Board, built within the BigHand platform, creates a fair and transparent way to share opportunities that support NRF’s lawyers’ and trainees’ career development and aspirations across our EMEA offices.
- Lawyers can be more nimble in how they contribute to their professional growth and fulfilment, while also supporting the firm's commercial objectives.
- The firm can both anticipate, and react quickly to, fluctuations in resourcing requirements on its clients’ matters based on quantifiable data.
- Streamlined resourcing processes and data-driven insights gained from using legal resource management technology enhances productivity and ensures we efficiently allocate resources.
We believe that the use of technology in legal resource management, as well as many other areas of the business, is essential to our continued success. As the legal industry continues to evolve, we are excited about the opportunities that technology continues to create for law firms, and we look forward to working with BigHand and other technology providers to stay ahead of the curve.