Good governance: Lessons from the pandemic and key considerations as lockdown eases

The COVID-19 pandemic has led to many challenges for businesses, including large-scale remote working, staff lay-offs, increased use of online services and more vulnerable customers. In light of this, good governance has never been more important with company boards under close scrutiny from all stakeholders including regulators, customers and employees.

As the UK approaches the later stages of lockdown easing, boards will need to carefully consider the lessons they’ve learned from the pandemic and how their governance arrangements can best support the sound running of their businesses in a world that will feel different to the one prior COVID-19. In this briefing we will cover:

• Senior Managers and Certification Regime:
  • How this has evolved through the pandemic
  • FCA key areas of focus
• Governance hot topics
  • Culture, diversity and inclusion
  • Issue escalation
  • Product governance
  • Staff training
• Key considerations for businesses as lockdown eases