What is legal technology consulting?

Legal technology consulting applies the principles of strategic technology deployment to help you optimise your processes and the customer service the legal function provides the wider business. Going beyond technology implementation, we empower legal teams to support the wider objectives of the business by clearly defining the problem, tailoring of existing tools where suitable, and crucially managing the adoption of tools and processes within your team.

Our technology-agnostic approach ensures we recommend only the most suitable solutions and enables us to support your selection and procurement with unbiased expertise and comprehensive guidance tailored to your specific needs.

Our offerings

Strategic legal technology consulting 
Advice on how your team can leverage existing technology, or new technology that enables alignment with the wider business’ strategic objectives. 

Legal technology selection advisory 
Advice and assistance on the selection process, from problem definition, formal and objective evaluation and commercial negotiation support. 

Technology implementation and adoption support 
Assistance with the implementation of the most suitable legal technologies, including select market leading tools from established legal technology vendors.

Artificial intelligence use case definition 
Advice and assistance in the definition of use cases for AI-enabled automation. 

Deployment of Microsoft-based solutions tailored for your ways of working
Assisting you and your team leverage and tailor existing Microsoft tools. Providing a route away from new subscriptions and enhancing cost efficiency of existing tools to embed legal closer to the business.

 

Our methodology

 

Defining the challenge

Selecting technology to drive transformation as well as ensuring it is used effectively is a major challenge. 

There are thousands of tools now available to the legal departments, both from the market and already existing within the business. Be they generalist tools, or specific point solutions, adoption of a new system within a team does not solely rely on strong technology and good training. When teams struggle with new technology, often not enough work has been done before the selection process to identify their ‘what’ and ‘why’, instead focussing on the ‘how’.  

We help you to navigate these early stages and ensure a clear focus on the drivers for the change, this allows us to map not only a clear path to a technology-enabled solution but also enables your teams to begin the adoption journey from day one.  

On the surface, teams often revert to simple and broad definitions of their problem. With further interrogation we often find the drivers for a transformation can be wide and varied. 

Navigating the ecosystem

With a clear view on your ‘what’ and ‘why’ we will help you to navigate the ‘how’.

You may already have tools that are underutilized, or you may want to turn to the market for something new. We will leave no stone unturned as we help you to build the strategy for your solution identification, selection, and implementation.

To make it manageable, we group solutions by what they do.

There’s no silver bullet when it comes to change

Beginning a digital transformation process with the solution identification is rarely a strategy for success and despite how strong a piece of technology is, there is still a lot of work needed to get users engaged and a solution well adopted. 

We believe adoption support starts at the problem definition stage and will work with you to not only understand the problems of the team clearly but also combine that into clear problem statements and success criteria. 

Working alongside our legal operations consultants we will develop messaging, communication plans, and training for the personas within your team as well as work with you to track long term adoption, identify hotspots, and tailor the approach to optimise the project’s success. 

 

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