Client stories

Applying legal design principles for simpler onboarding at a large financial institution

A stringent onboarding process posed a challenge in the customer journey for a major financial institution. The process was defined in a long, text-based document, with several cross references and the use of jargon.

Unlocking value with digital contract management

Global organisations need to keep on top of a huge volume of contracts. They need to understand, and act on, the risks, obligations and opportunities within them and be aware of any amendments.

Designing an external spend management strategy at a large financial services company

Following an ambitious refresh of their strategy, the legal function of a global bank wanted to place efficiency at the heart of their goals.

Improving legal matter management for a large financial services company

As part of a broader programme of work to improve a large financial services company’s efficiency and cost-effectiveness in their legal function, our Legal Operations Consulting Team (LOC) worked with a client to enhance their ongoing management of live matters. The vehicle to leveraging legal project management methodologies and providing dedicated support for the largest and most complex matters would be the most effective way to achieve these objectives.

Broadening the legal supplier base to help fuel innovation

In line with its strategy to place efficiency at the core of the legal function, a large global financial services company sought to expand and diversify its legal supplier base to access more creative, innovative suppliers through the creation of a dedicated panel for ALSs (Alternative Legal Services).

Creating a culture of tendering at a large financial services company

As part of a wider strategy to improve the efficiency and cost-effectiveness of their legal function, a large global bank had recently implemented a new technology platform to manage their legal tenders/RFPs.

Transforming the claims management process for a global real estate client

A global real estate company wanted to improve the management of their claims across a portfolio of approximately 20,000 retail spaces.

Large scale tech-enabled document review to support a multi-jurisdictional investigation

A client with operations across Europe, required a multi-jurisdictional team to rapidly support a complex investigation and conduct large-scale document reviews following a Dawn Raid. In subsequent months, the investigations spread out across Europe, requiring scaling up the team, adding local expertise and putting robust project management in place.

Streamlining loan facility agreements review process

A client required our support with a review and amendment of several hundred loan agreements for the purposes of global updates to certain administrative provisions in respect of agent and notice details.

Developing a marine insurers claims management solution

A client required assistance managing a high volume of insurance claims relating to major vessel casualties.

Efficient, cost-effective transaction closing for the world’s largest off-shore windfarm

Norton Rose Fulbright advised a consortium of 29 banks and 3 ECAs on three separate financings of one of the world’s largest offshore windfarms. The scale of the transactions were significant, involving an exceptionally high volume of documentation and conditions precedent. Managing the approvals processes for 29 lenders, alone was a significant challenge.

Legal as a strategic business partner

Following a period of hyper growth and in preparation for a planned IPO, the client’s legal department had more than doubled in size and the GC anticipated significant further growth in the year ahead.

Outsourced review of NDAs for a busy legal department

A global financial institution’s legal team was struggling to focus on the strategic priorities of the business due to a large amount of time-consuming business-as-usual (BAU) work.

Redesigning a legal team’s structure

The regional GC of a global insurance company based in Hong Kong was expecting a period of increased growth, with a resulting increase in legal support anticipated.

Developing a custom in-house matter management solution for Markel Corporation

Co-developing a tailored intake and matter management platform with in-house lawyers to provide tracking and visibility of legal work.

Data analysis of thousands of invoices to support an arbitration

We used a factual and objective analysis of the data to counter an argument from the other party.

Delivering efficiencies in M&A due diligence and transaction management

Deploying a combination of highly skilled paralegal resource and legal technology to introduce structure and efficiencies to M&A due diligence and transaction management.

Implementing our Horizon Scanning solution for a global insurer

Insurers, like all our clients, have to navigate an ever-changing landscape of legal and regulatory changes and risks that may or may not affect their business around the world.

IBOR Transition for global banks

Completing a review and repapering exercise, covering many thousands of commercial financial agreements.

Designing a global bank’s legal technology strategy

A legal technology strategy to align and effectively support the wider legal team.

Managing bulk global interbank negotiations

Using process, technology and layered resourcing to support the rapid renegotiation of 200+ interbank agreements.

Codifying Islamic finance

Supporting the drafting and consensus building of the first systematic attempt to codify Islamic finance.

Designing a legal function of the future

Step 1: Understanding and addressing the demand on the legal function.

Automating procurement contracts

Consolidating and automating a suite of procurement contracts across multiple regions for a global mining company.

Legal outsourcing for a mining major

Supporting a mining major with “on call” legal outsourcing.

Managing flight delay claims

An airline used our Mass Claims solution to manage claims and gain data insights.

Designing an in-house legal team strategy

Helping an in-house legal function define a strategy and a vision for the future.

Automating staff equity management

Automating a legal allocation and documenting process, to improve user experience, provide data insight and reduce administration.

Cost-effective loan review

A major investment bank needed help with analysing and explaining their position across thousands of loans.

7-day fast track disclosure exercise

An unexpected court deadline resulted in an English law disclosure exercise, which would normally take two months to complete, needing to be completed within seven days.

Supporting a loan portfolio acquisition

Reviewing and supporting the transfer of over 200 complex financing transactions, as part of a portfolio sale.

Efficient programme to run small cap loans

A major development finance institution, for whom we have often acted on high value transactions, asked for help with running a program of small cap loans efficiently.

Global jurisdictional survey

Capturing global policy information in a structured and transparent portal.

Cost effective delivery of large-scale disclosure

Deploying a combination of lawyers, document review paralegals, e-disclosure experts and technology to deliver a large volume disclosure efficiently, accurately and cost effectively.