Event Details
Global
|
November 04, 2024
Against a backdrop of increased, intensive supervisory engagement and enforcement across the sector, the FCA’s new forbearance related rules and guidance come into effect on 4 November for firms within the retail lending sector.
Please join us for this webinar, where our financial services and regulation team will explore:
- the key changes from the current framework;
- how these new rules fit into the broader framework of the Consumer Duty, and existing guidance on the fair treatment of vulnerable customers;
- the key takeaways for firms supporting customers, in particular vulnerable customers with payment difficulties; and
- practical lessons learnt from historic remediation of forbearance-related matters over time, as well as from recent FCA enforcement and investigations.
There will be an opportunity to ask questions of our cross-disciplinary financial services and regulation team towards the end of the webinar.
We hope you can join us.
Co-Head of the Contentious Financial Services Group, London
Email
katie.stephen@nortonrosefulbright.com