Cause for complaint: When do members look to the Pensions Ombudsman for help?

With ongoing proliferation of regulations, it’s not easy running a pension scheme. What is striking, however, is how some relatively simple issues with similar characteristics continue to generate disputes that lead to the Ombudsman.

Partner Shane O’Reilly, Counsel Graeme Tricker and Associate Samuel Coldicutt will review some important recent cases and ask what lessons those involved in running pension schemes can learn. We will also consider what might be up next on the Ombudsman’s agenda.