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Insurance regulation in Asia Pacific
Ten things to know about insurance regulation in 19 countries.
Essential UK Pensions News covers the latest pensions developments each month.
Following the Green Paper of March 2017, the long-awaited White Paper on defined benefit pension schemes from the Department for Work and Pensions (DWP) was published on March 19, 2018. Protecting Defined Benefit Pension Schemes sets out the Government’s approach in relation to the defined benefits (DB) pension system, and its proposals to clarify the relevant rules and to strengthen the Pensions Regulator (TPR).
The proposed principal changes include:
These proposals are examined in turn.
While the Government does not believe there is wide-scale deliberate employer activity to avoid DB liabilities, the system must be tough enough to protect scheme members from detrimental activity by ensuring TPR has sufficient power to take any action necessary.
Proposals to enhance TPR’s effectiveness include:
The intention is to improve significantly TPR’s ability to act quickly and to strengthen its deterrent against irresponsible employers putting their schemes at risk.
The Government does not believe that evidence gathered to date indicates a general affordability problem across DB schemes as a whole, but it does believe that schemes and employers could benefit from clearer scheme funding standards. TPR has concluded that, in a number of cases, the technical provisions for a scheme have not been set “prudently”, or the recovery plan has not been set “appropriately”. There have been concerns raised that many trustees and employers find it hard to set discount rates taking into account their scheme and employer business circumstances, which in turn suggests a lack of clarity about setting the scheme’s technical provisions prudently.
Proposals for change include:
The Green Paper sought views on whether shorter valuation reporting cycles would be more appropriate, such as nine or 12 month cycles. While some respondents favoured a reduction to 12 months, in view of the proposed revisions to the DB funding code and funding guidance, the DWP has decided to retain the current 15-month completion time and the triennial valuation span.
There are already several options for DB schemes to benefit from consolidated functions, such as shared administration services, asset pooling, fiduciary management and master trust arrangements. New forms of consolidation are being developed and consultation will be conducted on a system of “commercial consolidation vehicles” under which a private company would set up a new DB scheme and take over other schemes’ liabilities in return for a one-off payment or a structured payment schedule from the previous sponsoring employers. The covenant would be provided by additional capital supplied by external investors who would expect a return on their investment.
It would be recognised that such commercial consolidation vehicles would not offer funding at the buy-out level required of insurance companies but it is suggested that the funding level could be around 80-85 per cent of the buy-out cost. This could equate to around 110 – 120 per cent of technical provisions for a typical scheme.
The White Paper also includes the Government’s response to the consultation held in May 2016 in respect of what might be done to help the British Steel Pension Scheme (BSPS) in the wider context of the British steel industry. The Government has concluded that the eventual decision to separate the BSPS from employers by means of a regulated apportionment arrangement and the creation of a new scheme into which members could choose to transfer was “a very positive outcome”. As a result, the Government’s view was that it is neither necessary nor appropriate to bring forward new legislation to permit the scheme’s trustees to reduce future pension increases or to allow the transfer of members to a new scheme paying lower benefits without individual member consent.
Other areas live areas considered in the general pensions context are:
The DWP recognises that the pensions landscape has undergone a great deal of change in recent years, with the introduction of auto-enrolment, pension flexibilities and master trusts. The White Paper proposals form a programme of further work which will take a number of years to implement and which will require a phased delivery.
Stage one – those measures which do not require primary legislation and can be implemented quickly, or are already underway, such as making TPR clearer, quicker and tougher by building on existing powers.
Stage two – those requiring new legislation will be the subject of consultation during 2018 and 2019, with legislation to follow where Parliamentary time allows. Where primary legislation is required, this unlikely to be before the 2019-20 session.
Policies requiring further work include:
Stage four (there is no stage three) - some measures, such as the how the current RAA is used, are to be kept under review.
Anyone hoping that the White Paper would present a suite of firm decisions in relation to the future shape of the DB pensions world is likely to be disappointed. Although the consultation expresses the view that there are no systemic problems in the DB regulatory and legislative environment, there are several suggestions of ways in which member protection can be reinforced. These include: the consolidation of DB schemes; strengthening the powers of TPR; criminalising certain “grossly reckless” acts adversely affecting DB schemes; reviewing whether the notifiable events regime is suitably robust; and requiring from trustees and employers “statements of intent” that certain business transactions have been examined for potential detrimental DB scheme impact.
Those hoping that a statutory override in respect of RPI to CPI calculation of pension increases (for those schemes unlucky enough to have hardwired the statutory provisions into their rules) will also consider the White Paper to be a missed opportunity to offer struggling DB schemes with a straightforward way of reducing liabilities. The DWP confirms it has “ruled out” a statutory override for now, although it also says it will continue to monitor developments in the use of inflation indices across Government, in pensions and more widely.
Obviously, any recurrence of the recent high-profile problems experienced in relation to large DB schemes (such as Carillion, BHS and Toys R Us) is something the Government and the pensions industry are united in wishing to avoid but legislative changes will be subject to consultation and are unlikely to be processed quickly with the current pressures on Parliamentary time. There is a difficult balance to be struck between preventing unscrupulous behaviour by a small minority of scheme sponsors and allowing legitimate corporate activity to continue with as much freedom as possible.
As for the implementation timetable, the more straightforward measures which do not require primary legislation and can be implemented quickly are in some cases already underway. Making TPR “clearer, quicker and tougher” by building on existing processes is one such example. Where primary legislation will be required (in areas such as increasing TPR’s powers, creating an enforceable revised DB code of practice and developing commercial consolidation vehicles) consultation will be conducted during 2018 and into 2019. The White Paper confirms that any resultant new legislation is unlikely to emerge before 2019-20 “at the earliest”.
In our update for December 2017, we reported on the DWP’s publication of draft regulations to be made under the Pension Schemes Act 2017, setting out further details about the new regime for regulating master trusts in the UK. The consultation ended on January 12, 2018, and the response to the consultation has now been published.
The Government’s approach relating to the authorisation and supervision of master trusts has not changed and the minor amendments in the response relate to technical points and increased clarification where necessary.
The key date remains October 1, 2018, after which a master trust will be prohibited from operating unless it has been authorised by TPR. An authorised master trust will then be subject to TPR’s ongoing supervision, and those failing to meet the standard required will run the risk of being required to wind up and transfer their members to an alternative scheme. In order to obtain authorisation, master trusts will have to meet five criteria, which are:
One provision that has changed since the draft regulations were published is the level of the fee that a master trust will be required to pay when applying for authorisation. An existing scheme in operation before October 1, 2018, will have to pay a flat fee of £41,000 (down from a maximum of £67,000), while a new scheme established on or after that date will have to pay a flat fee of £23,000 (down from a maximum of £24,000). The DWP maintains that the higher fee for an already established master trust reflects its view that substantially more work will be required for TPR, compared with authorising a new arrangement.
The response confirms that the detail of the new regime will be provided in TPR’s related new code of practice. This is to be published shortly and will be subject to a separate consultation.
On February 26, 2018, the Occupational Pension Schemes (Preservation of Benefits and Charges and Governance) (Amendment) Regulations 2018 (the Regulations) were laid before Parliament. The Regulations will permit DC-to-DC bulk transfers on a without consent basis if the receiving scheme is an authorised master trust or else if the trustees have consulted with a professional verified to be independent. The DWP also published its consultation response on the same day.
The Regulations will come into force on April 6, 2018, with the exception of the provision removing the actuarial certification bulk transfer option for DC-to-DC bulk transfers, which will come into force on October 1, 2019.
On October 26, 2017, the DWP published a draft of the Regulations, (on which we reported in our November 2017 update), improving the process for DC-to-DC bulk transfers without consent, while maintaining protection for members. The draft Regulations set out amendments to regulation 12 of the Occupational Pension Schemes (Preservation of Benefit) Regulations 1991 (the Preservation Regulations) that would remove the requirement:
The final version of the Regulations differs from the draft on which the DWP consulted last year in a number of respects:
As a result, the independence requirement has been softened so that:
The Regulations will come into force on April 6, 2018, except for the provision removing the actuarial certification route for DC-to-DC bulk transfers, which will come into force on October 1, 2019.
The consultation response confirms that the DWP is working with stakeholders and the Pensions Regulator to produce “high-level guidance” for trustees “no later than the end of April 2018”.
The driving force for this welcome simplification of the DC-to-DC bulk transfer process is scheme consolidation, with the principal beneficiaries likely to be authorised master trusts. Recent research from the Pensions Regulator (TPR) found that there are currently 2,180 DC schemes with 12 or more members, 80 per cent of which have fewer than 1,000 members. Smaller schemes often pay significantly more in charges, are less able to negotiate effectively with service providers and are less able to invest in certain asset classes.
The DWP's response acknowledges that the current transfer process is very burdensome since the test to be met for bulk transfers without consent (originally designed for DB schemes) can be difficult to apply in practice when used for DC schemes. The promised guidance will be essential in determining what TPR considers a proper process for the transfer of DC pots without consent and the 18 month delay in the removal of the certification route is useful for transfer already underway.
Employers have reported that the current requirements prevent them from consolidating their schemes. These Regulations will certainly simplify that process and are likely to result in the increased consolidation of small DC schemes.
Of interest to all occupational schemes providing money purchase benefits is the publication by TPR of its latest compliance and enforcement bulletin, confirming that scheme governance failures prompted the issue of fines for six schemes in the last quarter of 2017.
In our February 2018 update, we highlighted TPR’s publication of a quick guide relating to the Chair’s annual statement, as non-compliance with this requirement remains one of the most frequent reasons for regulatory action. Occupational pension schemes providing money purchase benefits are required to produce an annual chair's statement within seven months of the end of each scheme year or face a mandatory penalty of between £500 and £2,000. Forty-nine mandatory penalty notices were issued for failing to produce a chair's statement between September and December 2017, with fines ranging from £500 to £2,000, the higher being for professional trustee companies.
Other points of interest in the bulletin include:
View the Bulletin.
In the wake of recent attention on companies providing outsourced services to Government and industry, including pension schemes, TPR has issued a statement setting out its expectations of good practice by trustees when managing service providers.
The statement reminds trustees that where they appoint third party providers, such as scheme administrators, they remain accountable for the running of the scheme and must manage their commercial arrangement with the provider, ensuring that sufficient controls are in place.
The statement also covers risk management and business continuity planning. Trustees should implement arrangements to manage risks that would have a significant impact on the scheme, such as failure of a third party provider. This would include putting in place a business continuity plan setting out what actions would be taken if certain events occur that affect the running of the scheme and looking at their provider's business continuity arrangements. Trustees should work with providers to resolve any areas of concern identified.
View the statement.
The Pensions Ombudsman (TPO) has announced the moving of The Pensions Advisory Service’s (TPAS) dispute resolution function to TPO. The move includes the transfer of the TPAS dispute resolution team and volunteer network of over 350 advisers. The transfer will be completed by April 1, 2018, at which time TPO’s office premises will move to Canary Wharf.
Currently, scheme members can approach both TPO and TPAS for help when dealing with a pension complaint. TPAS tends to focus on complaints before the pension scheme’s internal dispute resolution procedure (IDRP) has been completed, while TPO typically deals with complaints that have already been through IDRP.
The transfer will simplify the process, whether pre- or post-IDRP, which will in future be dealt with in one place. The aim is to provide a smoother customer journey and improved complaint handling. TPAS will continue to focus on providing pension information and guidance, and will become an integral part of the new Single Financial Guidance Body which is to be introduced under the Financial Guidance and Claims Bill.
TPO and TPAS will update their signposting to the public and pensions industry to reflect the services provided by each organisation. Pension schemes and providers will be given information to enable them to make the necessary changes to their own member communications.
Of interest to schemes formerly contracted-out on a DB basis is the most recent edition of the Countdown Bulletin, dealing with various administrative issues, including:
The 32nd bulletin highlights that it is receiving queries from administrators where members are recorded incorrectly on the scheme reconciliation service (SRS) output. HMRC lists a number of scenarios where issues may arise, and asks that administrators check for these before notifying them where inconsistencies occur.
View the Countdown Bulletin.
On March 6, 2018, HMRC published the latest edition of its pension schemes newsletter. The newsletter contains further information on the pensions tax implications of the Scottish Budget 2017 and the proposed higher and additional rates of income tax for the tax year 2018/19.
The newsletter confirms:
View the Newsletter.
The Government's response to the House of Commons Work and Pensions Committee report entitled Protecting pensions against scams: priorities for the Financial Guidance and Claims Bill confirms its broad support for the Committee's recommendations for tackling pensions cold-calling. As a result, amendments to clause 4 of the Bill will be brought forward to accelerate the introduction of the ban, as well as regulations to clarifying its enforcement.
The cold-calling ban provisions were previously linked to the introduction of the new single financial advice body, and the Government amendments should allow faster implementation of the necessary regulations. While the effective date for the ban coming into force is not yet clear, it is thought that it could be as early as June 2018.
The Bill will progress to the House of Commons report stage on March 12, 2018.
The Finance Act 2004 (Standard Lifetime Allowance) Regulations 2018 have been made increasing the standard lifetime allowance from £1m to £1,030,000 with effect from April 6, 2018.
The regulations are required under section 218(2D) of the Finance Act 2004. This provision, inserted by the Finance Act 2016, provides for the standard lifetime allowance to increase for 2018/19 in accordance with the rise in the Consumer Prices Index (CPI) for the 12 months to the end of September 2017.
According to figures from the Office for National Statistics, the CPI 12-month rate for September 2017 was 3 per cent. For future tax years, the standard lifetime allowance will continue to rise in line with annual CPI increases, with the exact figure to be confirmed each year in regulations.
On February 26, 2018, the Occupational Pension Schemes (Employer Debt and Miscellaneous Amendments) Regulations 2018 (the Regulations)were laid before Parliament. The Regulations amend the employer debt regime to introduce a new arrangement for dealing with employer debts, referred to as a “deferred debt arrangement” (DDA). A DDA will permit an employer in a multi-employer defined benefit (DB) to defer any payment of an employer debt arising when the employer ceases to employ active members. The DWP published its consultation response on the draft Regulations on the same date, and the response confirms a number of changes have been made to the original draft version of the Regulations.
The Regulations will come into force on April 6, 2018.
As a result of the consultation, the DWP accepted that meeting the funding test, as originally proposed, was not an appropriate entry requirement for a DDA since the deferred employer will retain responsibility for scheme funding. The funding test requirement has now been removed. Under new Regulation 6F, the following conditions must now be met:
The DWP has retained the requirement for trustee consent if the employer chooses to trigger the employer debt. Some respondents had argued that trustee consent should not be required since an employer in a frozen scheme can trigger a debt by giving notice. However, the DWP considers that trustee consent is important since, unlike a frozen scheme, there will be other active members and so more volatility of funding.
The DWP also confirmed that DDAs should be available to employers who have already participated in other arrangements for managing their employer debt provided they satisfy the conditions for the DDA.
New regulation 6F(6) sets out the circumstances in which a DDA will end. A DDA will terminate on the first date on which one of the following events occurs:
New regulation 6F(7) sets out whether an employment cessation event will be treated as occurring in each circumstance that a DDA ends, and the date of it.
The Regulations include amending provisions on how the provision for a DDA to follow on from a period of grace will work in practice. In particular:
Trustees must notify TPR of a DDA taking effect, or any event which terminates a DDA. Following comments made during the consultation, the Regulations now provide that notice must be given as soon as reasonably practicable after the trustees make the decision or become aware of the event.
This new option was welcomed by respondents to the consultation and will be helpful for certain employers in non-associated multi-employer schemes, such as those involving charities. It has been described by those in favour of its introduction as a logical way forward, as ceasing to employ an active member is an event which can occur due to matters outside the control of a participating employer.
However, it remains to be seen how frequently it will be used in practice as the requirement for trustee consent before a DDA is entered into, coupled with the ability of the trustee to terminate the DDA if it considers that the employer's covenant is likely to weaken materially in the following 12 months, may make DDAs an unattractive option. The result may be that the affected employer continues with a normal accrual of benefit liabilities which it cannot afford, in preference to entering an agreement which confers additional power on the scheme’s trustee.
On February 26, 2018, the DWP published its response to the consultation on draft amending regulations enabling bulk transfers of contracted-out rights to take place without member consent to schemes that have never been contracted out, provided certain conditions are met.
Following the consultation, a number of changes have been made to the draft Contracting-out (Transfer and Transfer Payment) (Amendment) Regulations 2018 (the Amending Regulations). In particular, the DWP has removed the requirement that a connected employer transfer payment of post 1997 contracted-out rights without consent must “not adversely affect the rights” of the transferring members. Instead, the Amending Regulations now require the receiving scheme to provide benefits similar to those which a formerly contracted-out scheme would have provided in line with the appropriate legislation as it had effect at the time.
The Amending Regulations were laid before Parliament on February 26, 2018 and will come into force on April 6, 2018. They provide a welcome simplification so that bulk transfers involving contracted-out rights will no longer be prevented where the receiving scheme was established after the end of contracting-out.
Of interest to schemes providing DC benefits is the recent publication by the DWP of its response to the consultation on the Occupational Pension Schemes (Administration and Disclosure) (Amendment) Regulations 2018 (the Regulations), under whichcosts and charges information is to be made available to DC members.
The new requirements seek to improve transparency in workplace pensions and investment disclosure. They do not affect DB schemes where the only DC benefits are AVCs. The Regulations will amend the Occupational Pension Schemes (Scheme Administration) Regulations 1996 and the Occupational and Personal Pension Schemes (Disclosure of Information) Regulations 2013.
Under the final Regulations laid before Parliament on February 26, 2018 (and the accompanying statutory guidance), trustees and managers of schemes offering DC benefits will be responsible for publishing certain information on costs and charges on a website within seven months of their first scheme year end-dates falling on or after April 6, 2018, when the Regulations come into force.
This means that at some point after November 6, 2018, the majority of DC schemes will need to publish on websites more detailed information about charges incurred by members. The final schemes (with a scheme year end-date of April 5) will not be required to publish until November 5, 2019.
The Regulations require occupational schemes providing DC benefits to:
Trustees must have regard to the guidance on meeting these legislative requirements.
Members receiving an annual benefit statement must be provided with a web address and details for finding the costs and charges information. The timing for this has been altered after consultation, to ensure alignment between the date by which schemes have to start including information in benefit statements and the duty to provide the costs and charges information.
In addition, the Regulations include duties to disclose pooled fund investment information to members. After consultation, this will now come into force from the later date of April 6, 2019. Trustees will need to ensure the information is no more than six months out of date at any time, although members can request the information only once in a six month period. Again, the members' annual benefit statements must refer to how to obtain this information.
The statutory guidance provides an example of how an illustration can be prepared in the form of a table using assumptions which are based on those used by the Financial Conduct Authority (FCA) in its Conduct of Business Sourcebook (COBS) as at April 6, 2018.
The information required to be used in the illustration includes such elements as:
Optional information includes:
The FCA is preparing to consult on parallel disclosure rules for workplace personal pension schemes in the second quarter of 2018.
Although schemes will not have to provide this information until November 5, 2018 (and possibly later, depending on their scheme end-date), trustees should not underestimate the work involved in complying with the new requirements. Preparing the new illustration information may well be time-consuming and should be considered as early as possible.
The Automatic Enrolment (Earnings Trigger and Qualifying Earnings Band) Order 2018 has been made confirming the earnings trigger and qualifying earnings for the 2018/19 tax year.
The upper end of the qualifying earnings band will rise to £46,350 from 45,000 and the lower end will rise to £6,032 from £5,876 in line with the NIC upper and lower earnings limits. The earnings trigger remains fixed at £10,000.
The Order comes into force on April 6, 2018.
Regulations impacting schemes that reclaim tax relief using the relief at source method have been finalised. Relief at source operates where members of personal pension schemes have their contributions deducted from their net pay after tax has been deducted. The contributions are paid to the pension provider or the scheme, which must reclaim the available relief at the basic rate from HMRC. To obtain full relief at his or her marginal rate, a higher-rate tax payer must then claim the balance of the tax relief through self-assessment. Relief at source also applies in occupational schemes which do not deduct pension contributions from employees’ gross, pre-tax pay under a net pay arrangement.
HMRC has published the final form of the Registered Pension Schemes (Relief at Source) (Amendment) Regulations 2018, which are intended to reduce the time period for the filing of interim and annual claims for relief at source tax claims. The key changes include:
The regulations will have effect from April 6, 2018 and, in relation to interim claims, for tax months ending on or after April 5, 2018.
In Davy v 01000654 Ltd [2018], in a judgment handed down on March 9, 2018, the High Court has held that a member’s claim against his financial adviser for negligence or breach of contract, or for alleged breaches of statutory duty, for losses allegedly arising from a switch of pensions, was statute-barred (brought out of time), and granted summary judgment.
The case is a useful example of how the Court will consider limitation issues in the context of professional negligence cases concerning pensions.
Summary judgment is a procedure by which the Court may decide a claim or a particular issue without a trial. Under the Civil Procedure Rules (CPR), the Court may give summary judgment against a claimant or defendant on the whole of a claim, or on a particular issue, if the party has no real prospect of succeeding on or defending the claim and there is no other compelling reason why the case or issue should be disposed of at trial.
The Court has the power to strike out the parties' statements of case (or part of a statement of case), both under its case management powers and under its inherent jurisdiction.
The claimant (C) brought proceedings against the defendant financial adviser (D) in relation to allegedly negligent advice on the transfer of his pension. D applied to strike out the claim or for summary judgment. The advice leading to the transfer of the pension was given in 2001. In 2006, C again consulted D in relation to his pension. In July 2011, he took advice from another financial adviser. On July 17, 2014, the parties entered into a standstill agreement by which they agreed to suspend the running of the limitation period in relation to the claim, which was issued in January 2015.
In addition to his claim based on the 2001 advice, C also maintained that D had failed in 2006 to advise him about the reasonableness of the earlier advice, so that he had lost the opportunity to bring a claim in respect of it.
The Court issued a direction on limitation which D successfully appealed. This arose out of the fact that the D had been dissolved and needed to be restored to the register and whether the period between March 20, 2010, and July 1, 2014, was not to count for limitation purposes. Pending that appeal, the parties agreed to a stay of proceedings.
D took the view that the claim was barred by the Limitation Act 1980 (LA 1980) on the basis that C had known before July 2011 of his potential claim; therefore, he could not argue lack of knowledge of the facts relevant to the cause of action in order to start the alternative three-year limitation period running under section 14(A) LA 1980 (lack of requisite knowledge), nor could he make out a case of deliberate concealment under section 32 LA 1980 based on the further advice of 2006.
C maintained that he had not acquired section 14A knowledge until July 2011.
HHJ Russen QC, sitting as a judge of the High Court, dismissed the claim, holding that it was statute-barred. He refused to strike out the claim but granted summary judgment.
The judge concluded that there was no real prospect of the C overcoming a limitation defence by relying on the alternative three-year period under section 14A for lack of requisite knowledge or showing deliberate concealment by the defendant (D) under section 32.
C submitted that he did not acquire the knowledge that the pension scheme he had switched to was high risk until he received independent advice about his investment. However, there was evidence that he had received advice from D about this in 2006, which was sufficient to deprive C of the benefit of section 14A. C had also had concerns about loss earlier.
Regarding section 32, the case reinforces the fact that, if a defendant's retainer to provide investment advice is a continuing one, there is generally no obligation on the adviser to exercise continuing vigilance to discover any past mistakes and to put them right.
The judge was content to rule on the summary judgment application, rather than order a preliminary issue trial, so the case is also useful for confirming that cases involving issues over section 14A LA 1980 knowledge or section 32 LA 1980 concealment are not, as a matter of principle, outside the proper remit of the summary judgment process.
The judge refused D's applications for the claim to be struck out as disclosing no reasonable cause of action or as an abuse of process. He said that there was nothing within the particulars of claim which was repugnant or deficient regarding revealing a viable cause of action and C had not, by his delay in bringing the claim, been guilty of any misuse of the court process.
The case is a good illustration of how the Court will consider limitation issues in the context of professional negligence cases relating to pension claims.
The case is also useful for confirming that cases involving issues over section 14A LA 1980 knowledge or section 32 LA 1980 concealment are not, as a matter of principle, outside the proper remit of the summary judgment procedure. As here, it may be possible to decide them on paper and there may not be a need for a trial of a preliminary issue.
case also demonstrates that while there may be some overlap, there is a difference in the Court's approach to applications for summary judgment and strike out.
The Deputy Pensions Ombudsman (DPO) has given her determination in a complaint by Mrs Y against MyCSP, the scheme administrator.
The DPO upheld a complaint where a member was unable to transfer her pension to an overseas scheme as, due to delays by the scheme administrator, the receiving scheme was no longer on the recognised overseas pension schemes (ROPS) list.
The member had started the transfer process in November 2014 and hoped to complete it before changes to the QROPS legislation took place on April 6, 2015. However, as a result of delays by the scheme administrator, the transfer was not ready to take place until June 2015, by which time the member's chosen overseas pension provider was no longer on the ROPS list and the transfer could not be made.
The DPO held that there had been delays and that, but for those delays, the transfer would have been completed while the receiving scheme was still a QROPS. The member should be put back in the position she would have been in had the maladministration not occurred. However, this was not possible in this case as a transfer to a provider who was no longer on the ROPS list would amount to an “intentional unauthorised payment” and would be subject to tax charges. Because of this, the law prevented the DPO from putting Mrs Y back in the position she should have been in and, as such, she has suffered a “wrong which cannot now be righted”.
The DPO pointed out that, despite the failure to transfer, Mrs Y was unable to demonstrate a direct financial loss as she would still be able to receive benefits from the PCSPS, albeit not in the way that she wanted or expected to. She had however suffered a serious loss of expectation as a consequence of the maladministration. Mrs Y was a few years from her 60th birthday and, had the transfer gone ahead, she would have been able to access free tax benefits from the Australian pension scheme. This amount would have paid off her mortgage as a lump sum and allowed her to cease work at age 60. MyCSP's maladministration meant that Mrs Y could have to work for a further seven years to achieve this. This amounted to a serious loss of expectation.
The member had however suffered loss of expectation and the DPO considered that the distress and inconvenience caused was “unusually great”. She directed the scheme administrator to increase its initial offer of £300 compensation to £2,000.
Cases concerning the blocking of transfers usually arise in the pension liberation context, where the PO and the courts have held that in certain circumstances, transfers cannot be legitimately blocked. However, there are circumstances where a scheme administrator is entitled to refuse a transfer and this case is an example of such a situation.
There have been a number of determinations over recent months from the PO showing a willingness to award increased sums for the compensation of non-financial loss.
As a new addition to the update, we are providing a monthly chronology of pension changes expected in the near future in addition to those outlined above:
Steria (Pension Plan) Trustees Ltd v Sopra Steria Ltd and others: High Court claim seeking declaration regarding the requirement to obtain a section 37 certificate. The case was heard on May 22, 2017. Judgment is awaited.
Lifetime Allowance (LTA) – under the Finance Act 2004 (Standard Lifetime Allowance) Regulations 2018, the LTA was increased to £1,030,000 with effect from April 6, 2018. Future member communications should warn savers about the retroactive effect of this measure.
Auto-enrolment – cyclical re-enrolment now applies within a 6 month window related to the employer’s staging date. e.g. employers with a July 1, 2015, staging date must complete the cyclical re-enrolment process between April 1, 2018, and September 30, 2018. Total minimum contributions are due to increase to 5 per cent (of which there is a minimum employer contribution of 2 per cent) from April 6, 2018.
Ban on member-borne commission – the deadline for service providers to send trustees written confirmation of compliance with the ban on member-borne commission for pre-6 April 2016 contracts where payment was made on or after October 1, 2017, is May 1, 2018. This applies where the scheme is used a “qualifying scheme” for auto-enrolment and some or all of the benefits are money purchase.
The General Data Protection Regulation comes into force on May 25, 2018. As data controllers, trustees will need to ensure that compliance is achieved by this date.
EMIR – new requirements to the exchange variation margin relating to derivatives applied from March 1, 2017. If an investment manager uses over the counter derivatives, schemes should check that arrangements are in place for trustees to comply with the new regime. A further EMIR exemption extension for pension scheme arrangements now applies to August 16, 2018. An additional 3 year clearing extension is proposed.
The Pension Schemes Bill 2017 received Royal Assent on April 27, 2017. The legislation is concerned principally with provisions relating to the authorisation of master trusts. The new regime for master trust regulation, upon which the Government’s response to the consultation is awaited, is likely to be brought fully into force on October 1, 2018.
IORP II – the expected transposition date is January 12, 2019.
Brexit should be achieved by March 29, 2019. The UK will then leave the EU from the effective date of withdrawal agreement or, failing that, 2 years after giving Article 50 notice unless European Council and UK unanimously decide to extend period.
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