Health check and prioritisation roadmap

Understanding where your legal department is now and mapping the path to success

Foundational

This foundational element focuses on assessing the maturity of your legal department across 10 key dimensions of legal operations, identifying opportunities for improvement and through industry benchmarking, shedding light on what’s happening (and just as informatively, what’s not happening) in teams like yours.

These insights will help you make decisions based on tangible data on which areas of efficiency to prioritise. The findings may also prove useful in securing buy-in and budget from business stakeholders for your key legal operations initiatives.

You can clearly identify priorities and source quick-wins, whilst planning longer-term projects and laying the foundation for continuous improvement.

How you can benefit from NRF’s support

The Challenge / Opportunity:

Your goal is to build a world-class legal function, but you don’t know where to start.
You want to know how your team compares to other legal teams of a similar size within your industry.
You have limited budget to invest in improving your function, and want to ensure that you get the most value for that investment.
You would like to select and implement technology for your function or optimise existing tools, but don’t know what to prioritise first.

Interested in taking the Legal Operations Health Check?

Legal operations consulting

Service catalogue

Strategic & advisory

Scoping and strategic prioritisation

Using our Legal Operations Health Check, you will receive a personalised report and scorecard, helping you assess your team’s maturity across each of the 10 dimensions of legal operations, enabling you to identify areas of strength and opportunities for improvement, and ensuring that your strategic prioritisation is data-led.

The benchmarking element of our tool will also allow you to evaluate your team against legal teams of varying sizes across multiple industries and jurisdictions to provide actionable insights and tactics across the 10 dimensions of legal operations.

Technology strategy

Working with you and your team, we can help you develop and align your technology strategy with your broader legal department and company strategy, formulating a set of guiding principles upon which to build your technology roadmap and providing strategic advice throughout all stages of your technology journey.

Project / Process design & delivery

Priority roadmap

Following an analysis of the results of your Health Check report, we can offer facilitated workshops with you and your team to develop a legal department roadmap for the implementation of your key priorities. This will provide you with the data and insights needed to take the next steps in your legal operations journey.

Technology roadmap

Through an evaluation of your current tech stack, strategy, people and processes, we can help you identify gaps and opportunities for improvement and prioritise solutions to inform the design of your technology roadmap.

Technology governance framework

Working with you and your team, we can help you develop your technology governance framework to give effect to your strategy and roadmap. This may include identification and planning of key work streams for the successful implementation of technology such as process mapping, policy reviews, governance structures, technology support, stakeholder engagement and change management activities.

Benefits

Understand your department’s current level of maturity

Compare your team to others using industry benchmarks

Use tangible data and insights to develop your roadmap to success

Resources

Tailored solution

Practical tips and insights

Contacts

Stéphanie Hamon

Head of Legal Operations Consulting

Tammy Heydenrych

Managing Consultant

Tom Evans

Senior Legal Operations Consultant

How we are helping our clients

Designing an external spend management strategy at a large financial services company

Following an ambitious refresh of their strategy, the legal function of a global bank wanted to place efficiency at the heart of their goals.

Global | February 12, 2024

Improving legal matter management for a large financial services company

As part of a broader programme of work to improve a large financial services company’s efficiency and cost-effectiveness in their legal function, our Legal Operations Consulting Team (LOC) worked with a client to enhance their ongoing management of live matters. The vehicle to leveraging legal project management methodologies and providing dedicated support for the largest and most complex matters would be the most effective way to achieve these objectives.

Global | January 31, 2024

Broadening the legal supplier base to help fuel innovation

In line with its strategy to place efficiency at the core of the legal function, a large global financial services company sought to expand and diversify its legal supplier base to access more creative, innovative suppliers through the creation of a dedicated panel for ALSs (Alternative Legal Services).

Global | January 31, 2024

Why retiring the billable hour is a win-win scenario

For many years, in-house teams have faced pressure to deliver increasing value to their businesses, despite relatively stagnant budgets and headcounts. This issue will only be amplified over what looks to be a difficult year ahead.

Global | February 01, 2023

Celebrating 3 successful years of Legal Operations Consulting

We are excited to celebrate 3 years since the launch of our Legal Operations Consulting (LOC) team at Norton Rose Fulbright. Helping clients drive change and efficiency within their legal teams has been a pleasure and we have enjoyed working on the varied mandates across the globe.

United Kingdom | October 24, 2022

NRF Matter Hub shortlisted in two awards

NRF Matter Hub, a data-driven intake and matter management tool, has been shortlisted for two upcoming awards.